In this day and age, Information Technology plays a pivotal role in the success of a company in any industry. Consequently, the better the system, the greater a firm’s success rate. Due to the fast pace of technological changes, it is inevitable that costs to upgrade a firm’s present system would also increase. With this price escalation, training would be needed on a regular basis since there is a speedy modification of systems in the institution. This might spell trouble to a company with a tight or limited budget or at its inception stage.
In Professor Ricson Que’s article “ Pinoy IT Manager”, it is apparent that the prestigious school increased its IT requirements without a corresponding enlargement of its budget. Accordingly, Mr. Emerson Siscar has got his hands tied because of the rising attrition rate of the employees in light of the present budget cut or restraint. So how will Mr. Siscar solve this dilemma using IT strategy?
Using a process similar to PDCA of Deming or Shewhart, the first step that Mr. Siscar should do is to map out the big picture by identifying the present IT infrastructure and desired future state of the educational institution. In this case, the division is responsible for providing technical support to both offices and computer laboratories and they are required to provide enterprise systems aside from computer units for the various offices.
Second step is to decide how to get from here to there which is to define the best sequence of interim IT destinations. Third move is to act effectively to manage risk by reaching successive interim destinations every 6 to 9 months. Lastly, Mr. Siscar should evaluate changes thru assessing ways to use new capabilities to seize opportunity and counter threat.
If Mr. Siscar follows this process, the title of a successful Pinoy IT Manager is his for the taking.
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